Customer Service Associate

Role Overview

Customer Service Associate is an opportunity in customer experience, based in San Antonio, TX. Help customers with questions and service requests. Use product knowledge to help customers choose or understand equipment.

Responsibilities

• Help customers with questions and service requests.
• Use product knowledge to help customers choose or understand equipment.
• Help resolve returns, order problems or escalated requests.
• Support product assortments or merchandising plans.
• Keep work and storage areas organized.

Qualifications

• A high school education or equivalent background as described in the posting.
• The ability to use a point-of-sale or register system.
• Basic numerical skills for the work.
• Experience in retail, merchandising or online commerce.
• Clear communication and interpersonal skills.